Privacy policy for Deck By Deck LLC.
Deck By Deck LLC ("Deck By Deck," "we," "us," or "our") builds custom decks, porches, docks, footbridges, and pavilions in and around Wake Forest, North Carolina. This policy explains what information we collect when you use deckbydecknc.com or contact us for an estimate, and how we use that information.
Information you give us
When you fill out our estimate form or call or text us at (919) 427-6084, we collect the details you provide:
- Your name, phone number, and email address
- Your town, city, ZIP code, and property address when we schedule an on-site visit
- The type of project you are planning (such as a deck, screened porch, covered porch, dock, bridge, or pavilion) and any notes or photos you share
How we use your information
We use your contact and project details to:
- Call, text, or email you back about your inquiry
- Meet you at your property and prepare a free written estimate
- Apply for building permits and schedule materials and crew work if you hire us
- Keep internal records of completed jobs and our one-year labor warranty
Phone calls and text messages
When you submit your phone number through our website form or call or text (919) 427-6084, you agree that Deck By Deck LLC may call or send text messages to you about your estimate request and project scheduling. Message and data rates may apply. You can reply STOP to any text message at any time to opt out of future texts.
We never sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their own marketing.
Website analytics and cookies
Our website uses basic analytics and ad-measurement tools (such as Google Analytics, Google Tag Manager, or Meta measurement tags) to see which pages visitors read and which ads bring inquiries. These tools read standard browser data such as your IP address, device type, referring page, and URL parameters. You can block cookies at any time in your browser settings.
How we share information
We do not sell your personal information. We only share data with service providers that help us run our business, such as our website hosting provider (Cloudflare), call and form routing software, and local building inspection departments when pulling a permit for your property.
Your choices and contact information
If you want us to update or delete the contact information you sent us, call (919) 427-6084. We will take care of your request promptly.